Privacy Policy
Information on the processing of personal data
(pursuant to Articles 13 and 14 of the GDPR)
This Privacy Policy explains how we collect and process personal data of users visiting the website www.chapter24.it (the “Website”).
1. Data Controller
The Data Controller is:
CHAPTER 24 Srl
Via Rosso di San Secondo, 7
20154 Milan, MI (Italy)
VAT No. 09298260960
Email: amministrazione@chapter24.it
2. Types of data we collect
While browsing and interacting with the Website, we may collect different types of personal data.
Browsing data
Some data is automatically collected through the Website’s systems, including:
IP address
browser and device type
operating system
date and time of access
pages visited
These data are used in aggregated form to ensure the proper functioning of the Website and to improve user experience.
Data provided voluntarily
You may choose to share personal data when you:
fill out online forms (e.g. contact requests, registrations, applications)
participate in surveys or research activities
subscribe to communications or updates
contact us via email
This data may include:
name and surname
email address
professional information
content of your request or responses
any additional information required to manage specific initiatives or services (e.g. Summer Camps)
3. Purpose of processing
We process personal data for the following purposes:
to respond to your requests
to manage communications and relationships with users
to collect registrations or expressions of interest for initiatives and projects
to send updates (only if requested or authorised)
to carry out research and analysis activities
to improve the Website’s performance
to comply with legal obligations
4. Legal basis for processing
Personal data is processed on one or more of the following legal bases:
your consent (where required)
the need to respond to your request or take pre-contractual steps
the legitimate interest of the Data Controller (e.g. improving services, research activities)
compliance with legal obligations
5. How we process data
Data is processed using digital and organisational tools in accordance with the principles of:
lawfulness
fairness
transparency
data minimisation
We adopt appropriate security measures to prevent unauthorised access, loss, misuse or disclosure of data.
6. Third-party services
We use third-party services to support certain Website functionalities, including:
form and survey tools
traffic analysis services
hosting and infrastructure services
In particular, we may use services provided by Google LLC (e.g. Google Forms) to collect data submitted through online forms.
These providers may process personal data on our behalf (as data processors) or as independent controllers, in accordance with their own privacy policies.
7. Data transfers outside the EU
Some of the services we use (including those provided by Google) may involve the transfer of personal data to countries outside the European Economic Area, including the United States.
In such cases, data transfers are carried out in compliance with applicable legal safeguards, such as Standard Contractual Clauses approved by the European Commission.
8. Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
In particular:
contact data: for the time needed to respond to requests
data related to initiatives and projects: for the duration of the initiative and a limited period thereafter
research data: for the time necessary to complete the analysis
Data may be retained for longer where required by law.
9. Your rights
You may exercise your rights under Articles 15–22 of the GDPR at any time, including:
access to your data
rectification
erasure
restriction of processing
data portability
objection to processing
Requests can be sent to: amministrazione@chapter24.it
You also have the right to lodge a complaint with the competent data protection authority.
10. Updates
This Privacy Policy may be updated over time.
We encourage you to review it periodically.